Terms of Service
Last updated: May 24, 2025
Welcome to Young Plumbing and Home Services! These terms and conditions outline the rules and regulations for the use of our website (yphservices.co.uk) and the services we provide. By accessing this website and using our services, we assume you accept these terms and conditions. Please don't use our website or services if you don't agree to all the terms stated on this page.
1. Using Our Website
- The content on this website is for your general information and use only. It's subject to change without notice.
- While we try our best to provide accurate information, we don't provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- Your use of any information or materials on this website (like our DIY Advice) is entirely at your own risk, for which we shall not be liable. It's your own responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
2. Intellectual Property
- This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, logo, and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
3. Our Services (Quotes, Work, Payments)
- Quotes: Any quotes provided through our website (e.g., via the Quote Builder or Lintel AI) or verbally are estimates based on the information you provide. The final price may vary depending on the actual work required, materials needed, or unforeseen complications discovered on-site. We will always discuss any significant changes to the quote with you before proceeding.
- Service Provision: We aim to provide high-quality plumbing and home services. All work will be carried out by qualified and experienced professionals.
- Payment: Payment terms for services rendered will be agreed upon before work commences or as detailed in your specific quote/invoice. We accept [List your payment methods, e.g., bank transfer, card payments]. Late payments may incur additional charges.
- Cancellations: If you need to cancel or reschedule a service, please provide us with at least [e.g., 24 hours] notice. Cancellations made with less notice may be subject to a fee.
4. DIY Advice
The DIY advice provided on our website is for general guidance only. While we strive to offer helpful and accurate tips, we cannot be held responsible for any damage, injury, or issues that arise from you undertaking DIY work based on this advice. Plumbing and home improvement tasks can be complex and potentially dangerous. If you are unsure about any aspect of a DIY task, or if it involves gas, complex electrical work, or structural changes, we strongly recommend you consult a qualified professional (like us!). Your safety is paramount.
5. Limitation of Liability
To the fullest extent permitted by applicable UK law, Young Plumbing and Home Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the website or services; (b) any conduct or content of any third party on the services; (c) any content obtained from the services; and (d) unauthorized access, use, or alteration of your transmissions or content.
Our total liability to you for any claim arising out of or relating to these terms or our services, regardless of the form of the action, is limited to the amount you have paid us for the specific service giving rise to the claim.
Nothing in these terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
6. User Conduct
You agree not to use our website or services for any unlawful purpose or in any way that could damage, disable, overburden, or impair the website or interfere with any other party's use and enjoyment of the website.
7. Links to Other Websites
Our website may contain links to third-party websites or services that are not owned or controlled by Young Plumbing and Home Services. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
8. Changes to These Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least [e.g., 30 days'] notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.
9. Governing Law
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Us
If you have any questions about these Terms, please contact us:
Young Plumbing and Home Services
Email: enquiries@yphservices.co.uk
Phone: 07356 230120
Address: 6 Ash Tree Close, Radyr, Cardiff, CF15 8RX